NextCatch Support

Start with the community

Ask questions, report a bug, or share an idea on Discord or Reddit.

Account, purchases, and privacy

Delete your account

In the app, open You, tap your profile, then open Account and choose Delete Account. If you cannot access the app, use the account deletion page to request deletion.

Account deletion help

Restore a purchase

If NextCatch+ is missing after reinstalling, use the same store account you purchased with. Open NextCatch+ in the app and tap Restore Purchases.

Your data and privacy

Read how NextCatch handles your information and what account deletion removes. For a private data request, contact us by email.

How can we help?

What does NextCatch+ add?

NextCatch+ adds Home Screen widgets, Raid queue priority and premium themes. Raid and Team GO Rocket counters, Weekly Brief and rankings are free. The app shows current plans and local prices from your store.

Does NextCatch connect to my Pokémon GO account?

No. You can add Pokémon manually or import appraisal images and review their details. NextCatch does not change your Pokémon in the game.

Which languages does the app support?

The app is available in English, Spanish, Portuguese, and Japanese.

Need private help?

If the community cannot resolve your issue, or it involves your account, billing, or personal data, email admin@borrowedfire.com. Include your device, app version, and what happened. Keep receipts and personal details out of public posts.

Email Support